Amateta help centre

Learn every part of your POS

Clear steps for setting up and running your business.

All guides Contact support
Download and print

Complete guides as PDF

Step-by-step, with a screenshot of every screen. Keep one at the till, or send it to new staff.

PDF

Selling with Amateta

Every step at the till with screenshots: signing in, opening the shift, cash, card, EFT, change, tips, split bills, refunds, restaurant tables and the cash-up.

5.4 MB · updated 26 Oct 2026
PDF

Stock with Amateta

How stock works and every step with screenshots: products, suppliers, deliveries, corrections, wastage, stock counts, recipes, processing and branches.

6.5 MB · updated 26 Oct 2026
PDF

Multi-branch & main shop setup

Set up a head office, branches, a warehouse and every till from A to Z: licence keys, computers, staff, stock and transfers.

3.6 MB · updated 26 Oct 2026
Getting started

Getting started: your first day with Amateta

Create the account, set up the business, add products and staff, and make the first sale.

Read guide →
Getting started

Create your business account

Sign up, confirm your email, set up the business and invite staff.

Read guide →
Desktop till

Using the desktop till each day

Sign in, sync, open a shift, sell offline and close the drawer.

Read guide →
Getting started

Adding products, categories and barcodes

Add products one at a time or import a price list; categories, barcodes, variants and the Bin.

Read guide →
Getting started

Staff, roles and who can sell

Add cashiers, managers and supervisors; what each role can do; PINs; who may take payment.

Read guide →
Selling

Shifts, cash-up and the Z-report

Open a shift with a float, take payments, close the shift, count the drawer and print the Z-report.

Read guide →
Selling

Returns, refunds and voiding a sale

Take back goods, refund by the original method, and void a sale made in error.

Read guide →
Restaurant

Setting up a restaurant, café or take-away

Business type, tables, kitchen printers or a kitchen screen, menu, modifiers, bills and tips.

Read guide →
Stock

Stock control: purchases, counts and write-offs

Receive deliveries, count stock, write off damaged goods and see every movement.

Read guide →
Customers & documents

Customers, accounts and loyalty

Keep a customer list, sell on account, take account payments and print statements.

Read guide →
Customers & documents

Quotations and tax invoices

Write a quotation or tax invoice with your client's details, turn a quote into an invoice, record payments, PDF and email.

Read guide →
Desktop till

Installing the Windows desktop till

Download, install and activate the till that keeps selling without internet.

Read guide →
Hardware & printing

Connecting a receipt printer and cash drawer

Choose the printer, paper width, logo and drawer; print a test; fix common errors.

Read guide →
Hardware & printing

Barcode scanners, label printers and scales

Plug-and-play scanners, printing barcode labels, and connecting a weighing scale.

Read guide →
Account & billing

Plans, payment and renewal

Choose a plan, pay by EFT, upload proof of payment, and how renewal works.

Read guide →
Account & billing

Backups, updates and getting help

How your data is kept safe, and what to do when something does not work.

Read guide →
Stock

Branches, warehouses and stock transfers

Run several shops and warehouses from one account: stock per branch, transfers with delivery notes.

Read guide →
Desktop till

Licence keys and computers (tills)

How one key works on several computers, moving to a new PC, and what the plan allows.

Read guide →
Stock

Import products and prices from another system

Bring in your product list, update prices or add delivered stock from Excel, CSV, Text or HTML exports.

Read guide →
Account & billing

When the plan ends: grace period and offline tills

What happens on the website and on desktop tills when a paid period or trial ends.

Read guide →
Selling

Tips and card change: how they work at the till

Switch tips on or off for every till, give change when the card machine charged more, and keep the cash-up right.

Read guide →
Selling

Cash-up slip: print less, save the paper roll

Choose whether the X / Z report prints the totals only, the products sold, or every sale.

Read guide →
Stock

Stock: see when it came in, and why it is never counted twice

Where to see every delivery, stock in and transfer in, and how the system keeps stock right.

Read guide →
Restaurant

Restaurant tables: they free themselves

A paid table clears by itself, a table is never stuck, and a cashier can always seat new guests.

Read guide →

The rest of the Amateta family